Houston Community College (HCC) is automating over 200 paper-based processes with PerfectForms. HCC has even integrated with PeopleSoft to streamline the faculty hiring and on-boarding process. Check out the new HCC case study to learn more.
Archive for the ‘Customer Success Stories’ Category
Houston Community College is going paperless!
August 5, 2011PerfectForms helps the State of Oregon serve those in need
April 18, 2011PerfectForms helps the State of Oregon’s Long Term Care Ombudsman program achieve their mission of improving the level of care and quality of life for citizen’s in long-term care facilities. Within a year of introducing PerfectForms for case reporting and tracking, they have had the following results:
• Cut the use of paper by 2/3
• Improved reporting accuracy by 500%
• Reduced volunteer training time by 25%
• Significantly decreased case processing time
For details, see our new case study.
Madison National Life Insurance Success Story
March 25, 2011Learn how Madison National Life Insurance automated their insurance application process with PerfectForms.
“It’s a lot more efficient than using paper forms. It allows us to process applications very quickly. As soon as the agent submits it, it goes straight to our system,doesn’t sit on someone’s desk and it doesn’t have to be mailed. No in-betweens.”
- Elino Munsayac, VP of IT
Check out the feature article on Visalia School District’s efforts to go paperless with PerfectForms in The Journal.
Fortune 500s Find Survey Success Through PerfectForms
September 22, 2009PerfectForms is pleased to announce our release of the Affinity Management Group Success Story.
Through directing sales and creating surveys for numerous Fortune 500 companies, The Affinity Management Group has positioned itself as an industry leader in business consulting and survey services. Affinity’s clients include technology firms, telephony networks, human resources specialists, health care institutions and other professional businesses.
Last year, Affinity reported over 10-15 million dollars in sales for clients, which were primarily driven by client survey solutions. PerfectForms software as a service solution has provided Affinity Management Group with an essential survey framework, which has streamlined workflow – delivering an impressive one-year return on investment – and transformed the way Affinity employees do their jobs.
“Jeff has been a godsend! Whenever I need help with anything, I send Jeff an email and within 10 minutes Jeff is personally on the phone with me to explain how to do it.“
“The service level has been phenomenal!”
-Adrina Patterson, Owner of Affinity Management Group
Other notable case study highlights include:
• Affinity survey response rates have been reported as 4 to 5 times better with PerfectForms than industry norms. The sector typically has a 4 – 8% typical response rate for surveys, but Affinity reports that with PerfectForms their norm for 2008 was a 37% response rate.
• Reduced maintenance costs. All technical problems are easily solved with the assistance of PerfectForms on-demand solutions management staff.
• Reduced loss leads due streamlined workflow. Affinity reports that the workflow management system has prevented items from being misplaced or mismanaged, which has increased productivity and simplified process management.
• Expanded business opportunities. Affinity cites that PerfectForms flexibility allows itself to be adapted to new business processes solutions, reducing costs for deployed software. They are looking at transitioning other existing processes to PerfectForms to create new business divisions.
For the full customer case study, click here
